Terms of service

Welcome to ModPack.store. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By visiting our website or purchasing from us, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please discontinue use of our website.

1. About Us

ModPack.store is an online retailer specializing in stylish, functional, and high-quality backpacks and related accessories.

Business Information:

ModPack.store

214 Laird Dr #101
East York, ON M4G 3W4
Canada

Phone: (888) 652-5320

Email: support@ModPack.store

2. Acceptance of Terms

By accessing this website, you confirm that:

You are at least the age of majority in your jurisdiction, or you have permission from a parent or legal guardian.
You agree to comply with all applicable laws and regulations.
You accept these Terms and any additional policies referenced on this website.

3. Changes to These Terms

We reserve the right to modify these Terms at any time without prior notice.

Changes become effective immediately after publication on this website. Continued use of the website following any updates constitutes acceptance of the revised Terms.

4. Products and Services

We strive to display accurate descriptions, specifications, colors, and images of our products.

However, we cannot guarantee that:

Colors displayed on your device perfectly match the actual product.
Product images appear identical across different screens.
Every product will remain available at all times.

We reserve the right to discontinue or modify products without notice.

5. Pricing

All prices displayed on ModPack.store are listed in the applicable currency shown during checkout.

Prices may change without prior notice.

In the event of pricing errors caused by technical issues or human error, we reserve the right to cancel affected orders and issue a full refund if payment has already been received.

6. Orders

After placing an order, you will receive an order confirmation email.

Receiving an order confirmation does not constitute acceptance of your order. We reserve the right to:

Refuse any order.
Limit quantities purchased.
Cancel suspicious transactions.
Decline orders that violate these Terms.

If an order is canceled after payment has been processed, a full refund will be issued.

7. Payment

We accept secure payment methods available during checkout.

By submitting payment information, you represent that:

You are authorized to use the selected payment method.
The billing information provided is accurate.
Payment details are current and complete.

All transactions are processed through secure third-party payment providers.

8. Shipping

We proudly offer Free Worldwide Shipping.

Estimated delivery time is 7–10 business days, although actual delivery may vary due to customs processing, weather conditions, carrier delays, holidays, or other circumstances beyond our control.

Risk of loss transfers to the customer upon delivery to the shipping address provided.

9. Returns and Refunds

Returns and refunds are governed by our separate Return & Refund Policy.

Customers are encouraged to review that policy before making a purchase.

10. Customer Accounts

If you create an account with us, you are responsible for:

Maintaining the confidentiality of your login credentials.
Restricting unauthorized access to your account.
Keeping your personal information up to date.
Accepting responsibility for activities conducted under your account.

You agree to notify us immediately if you suspect unauthorized use of your account.

11. Intellectual Property

All content available on ModPack.store, including but not limited to text, graphics, logos, icons, product descriptions, images, website design, layouts, software, and other materials, is the property of ModPack or its licensors and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, publish, transmit, sell, or exploit any content from this website without our prior written permission.

12. Prohibited Uses

By using our website, you agree not to:

Use the website for any unlawful purpose.
Violate any applicable laws or regulations.
Upload viruses, malware, or harmful code.
Attempt unauthorized access to our systems.
Interfere with the security or functionality of the website.
Use automated tools to collect website data without permission.
Misrepresent your identity or provide false information.
Engage in fraudulent or abusive purchasing activities.

Violation of these Terms may result in suspension or termination of access to our services.

13. Disclaimer of Warranties

All products and services are provided on an "as is" and "as available" basis unless otherwise required by law.

While we strive to provide accurate information and reliable service, ModPack does not guarantee that:

The website will always operate without interruption.
The website will be completely free from errors.
All information will remain continuously accurate or up to date.
Products will always meet every customer's personal expectations.

Nothing in these Terms limits any consumer rights that cannot legally be excluded.

14. Limitation of Liability

To the maximum extent permitted by law, ModPack shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:

Use of or inability to use our website.
Delayed or interrupted deliveries.
Product availability.
Technical issues.
Third-party service interruptions.
Unauthorized access to customer information caused by circumstances beyond our reasonable control.

Our total liability relating to any purchase shall not exceed the amount paid for the applicable order.

15. Indemnification

You agree to indemnify and hold harmless ModPack, its owners, employees, affiliates, partners, and service providers from any claims, liabilities, damages, costs, or expenses arising from:

Your violation of these Terms.
Your misuse of the website.
Your violation of any law or third-party rights.

16. Privacy

Your privacy is important to us.

Any personal information collected through ModPack.store is handled in accordance with our Privacy Policy and applicable privacy legislation.

By using our website, you consent to the collection and processing of information necessary to provide our services.

17. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws applicable in Canada, without regard to conflict of law principles.

Any disputes arising from these Terms or your use of this website shall be resolved through the appropriate legal processes available under applicable law.

18. Severability

If any provision of these Terms is determined to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

19. Termination

We reserve the right to suspend or terminate access to our website at any time, without prior notice, if we reasonably believe a user has violated these Terms or engaged in fraudulent, abusive, or unlawful activity.

Termination shall not affect any rights or obligations accrued prior to termination.

20. Contact Information

If you have any questions regarding these Terms of Service, please contact us: